2014
One room behind a café door
Martin and Priya rented the little fish café on the corner: one exam room, a borrowed X-ray machine and a sign we never took down.
A neighbourhood clinic on North Lombard Street for dogs, cats, rabbits, birds and reptiles. Open six days, with same-day sick visits.
Text us when you park. We call you in when your room is ready, so nobody waits nose to nose.
Every exam is booked for half an hour. We start on the floor with treats and only use the table if your animal is happy there.
Before any test or treatment you get a written plan with the price. Nothing extra happens without your yes.
Your vet checks in the day after and answers questions by text for a week, at no charge.
We split the building down the middle in 2018. Each side has its own entrance, its own waiting room and its own exam rooms, so a nervous cat never hears a bark and a big dog has room to pace.
Four of our vets see dogs and cats every day. One of them has spent twenty years with rabbits, birds and reptiles, and keeps a heated room for them.
From first shots at eight weeks to the slow, careful years.
Handled on their own side, in towels, at their own speed.
Rabbits, guinea pigs, rats and ferrets, teeth and tummies first.
Parrots, lizards, snakes and tortoises, in a room kept at 82°F.
Everything a family animal needs under one roof, and a referral letter written the same day when it needs more.
A nose-to-tail exam once a year, twice once they are older. Weight, teeth, heart and joints go into one written record, so you can see the trend.
30 minutes, any weekday
Only the vaccines your animal's life calls for. An indoor cat and a dog who swims in the Willamette do not get the same list.
Given during a check-up
Cleaning and X-rays under anaesthesia, extractions when a tooth is past saving, and a photo of every tooth we took out.
Home by the afternoon
Spays, neuters, lumps and stitches, with a nurse who watches nothing but the anaesthetic. We call you when they wake up.
Tuesdays and Thursdays
Four slots every day stay empty until morning. Call before ten and a vet sees your animal that day.
Call before 10 am
Pain plans for stiff joints, kidney checks, and when the time comes, a quiet goodbye at home or in our garden room.
Home visits on request
Three vets and a head nurse, all of whom still kneel on the floor for an exam.
Founder, general practice and surgery
Opened Burrow after twelve years in an emergency hospital. Still runs the Tuesday surgery list.
Co-founder, cats and teeth
Ran the feline clinic at a teaching hospital, then built our cat side room by room.
Rabbits, birds and reptiles
Twenty years with the animals most clinics turn away. Keeps the warm room at 82°F.
Head nurse and anaesthesia
Watches the monitor through every operation and makes the next-morning calls herself.
Seven of the animals who came through our doors in September, shared with their people's permission.
This year's prices for what we do most. For anything else you get a written estimate before we begin.
2014
Martin and Priya rented the little fish café on the corner: one exam room, a borrowed X-ray machine and a sign we never took down.
2018
We took the flat above for surgery and recovery, and split the ground floor into a cat side and a dog side with a door each.
2023
Leo joined with his rabbits, birds and reptiles, the back room became the warm room, and the corner became Burrow.
Anything else, call 503 000 0000 or write to hello@burrow.example.
We see sick animals the same day if you call before 10 am. At night and on Sundays we send you to the city's 24-hour emergency hospital and phone ahead with your animal's history.
For every exam, yes. Most animals are calmer with you there. For X-rays and surgery we take them through, and bring them back as soon as they are awake.
We work with every insurer. You pay us on the day and we fill in the claim form before you leave.
Old records if you have them, the name of the food and any medicines, and something that smells of home: a towel, a toy, a sock.
Leave it open in the living room for a week with a towel inside, and cover it on the drive. Our cat-side nurses lift the lid off rather than pulling anyone out.
For bills over $500 you can pay in three monthly parts with no interest. Ask at the desk or mention it when you get your estimate.
Ask for a visit below, call, or text us from the car park. New patients are welcome on both sides of the building.