(01)
iPhone 11 Pro
256 GB · Space grey · Grade A · new battery
£329Reserve
Reflow: Phone and laptop repair, done at the window while you watch.
A free fifteen-minute diagnosis and a fixed price before we pick up a screwdriver. Most screens and batteries are back in your hand within the hour.
Cracked, drowned, drained, dead or just slow
Most broken things are fixable.
Since 2014 we have opened phones and laptops on Tib Street: cracked glass, tired batteries, drowned boards, ports packed with pocket lint. We tell you what is wrong, what it costs and whether it is worth it — sometimes the honest answer is a brush, a minute and no bill. How the free diagnosis works
We say what is wrong before we say what it costs
Fifteen minutes, free, out loud.
Before any quote, your phone or laptop goes on the test bench in front of you. Twelve checks, each one said out loud and written on your ticket. You leave with the list whether you book the repair or not.
CheckResult
- Display and touchReplace glass
- Battery health71%, replace
- Charging portLint, cleaned free
- Speakers and microphonesPass
- Cameras and flashPass
- Face ID and sensorsPass
- Water indicatorsDry
- Board power drawNormal
- Wi-Fi, Bluetooth, signalPass
- Buttons and switchesPass
- Storage healthPass
- Frame and housingSmall dent, leave
Two repairs found: the glass and the battery. Quote £129, ready in 50 minutes. Approve it, or take the list and walk away.
The same board hangs behind the counter
Price wall
Every price includes the part, the labour, a 12-month warranty and VAT. If the diagnosis finds a cheaper fix, you pay the cheaper price.
| Repair | Time at the bench | From |
|---|---|---|
| Phones | ||
| Screen, glass and displayiPhone 11–16, Pixel 6–9, Galaxy S21–S24 | 45 min | £89 |
| BatteryMost phones made since 2018 | 30 min | £49 |
| Charging portUSB-C and Lightning | 40 min | £45 |
| Rear glassiPhone 12–16 | 2 h | £69 |
| Camera lensAll models | 20 min | £35 |
| Laptops | ||
| ScreenMacBook Air and Pro since 2018, ThinkPad, XPS | 3 h | £179 |
| BatteryMost laptops made since 2016 | 1 h | £99 |
| KeyboardMacBook, ThinkPad, Surface | 2 h 30 | £119 |
| Fan clean and thermal pasteAll laptops | 1 h | £59 |
| Charging port or power jackAll laptops | 2 h | £79 |
| Tablets and consoles | ||
| iPad glassiPad 7–10, Air, mini | 2 h | £79 |
| Joystick driftSwitch, Switch OLED, Switch Lite | 30 min | £35 |
| HDMI portPlayStation 5, Xbox Series | 2 h | £85 |
Water damage and data recovery are priced after the diagnosis: usually a day at the bench, from £59.
Nothing goes to a back room
Fixed at the window.
The bench sits in the shop window under a magnifier camera that mirrors to a screen at the counter. Sit and watch, or get a coffee across the road and follow it on your phone.
Nothing goes to a back room. If the board has to come out, you see it come out; if a screw strips, you hear about it before we try again.
When it is done, the same twelve checks run again in front of you, and you sign the ticket only once everything works.
We always say which part we fitted
Three grades of part. You choose, and the receipt names the one we fitted.
| Original | Certified | Value | |
|---|---|---|---|
| Made by | The phone's maker | The same panel factories | A good copy |
| Colour and brightness | Identical | Within a shade | Slightly cooler |
| Face ID, True Tone, sensors | All kept | All kept | True Tone moved over by us |
| Warranty | 12 months | 12 months | 6 months |
| iPhone 13 screen, fitted | £189 | £129 | £89 |
They came in for parts and left whole
Second life
Devices traded in or left behind, rebuilt at the same bench with a new battery, run through the twelve checks and sold with the same 12-month warranty. Grade A shows no wear; grade B has light marks on the case and a perfect screen.
(02)
MacBook Air 13" M2
8 GB · 256 GB · Midnight · Grade A
£749Reserve
(03)
MacBook Pro 16" M1 Pro
16 GB · 512 GB · Space grey · Grade B
£1,190Reserve
(04)
iPhone Air
256 GB · Cloud white · Grade A
£699Reserve
(05)
MacBook Pro 14" M2 Pro
16 GB · 1 TB · Silver · Grade A
£1,050Reserve
New stock lands every Thursday.
Ask at the counter or call 0161 000 0000 and we will hold a device for two days.
One van, five routes, one invoice
For offices and schools: we collect on a weekly route, leave a loan device for every one we take and invoice once a month.
Accounts start at five devices. Your staff hand broken kit to reception; it comes back on the next run with the ticket and the twelve checks attached.
Open an account-
MondayNorthern Quarter, Ancoats
08:30–10:0015:00–16:30
-
TuesdaySalford Quays, MediaCity
09:00–11:0014:00–15:00
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WednesdaySpinningfields, Deansgate
08:00–09:3013:00–15:00
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ThursdayOxford Road universities
10:00–12:3016:00–17:30
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FridayDidsbury, Stockport
09:00–10:3014:30–16:00
Not in Manchester? Post it to the bench
Post it.
Book online
Tell us the model and the fault. We reply with a price range the same day.
Box it
We send a padded box and a prepaid label. Drop it at any post office.
Watch the diagnosis
A video call from the bench camera. You approve the final price before work starts.
Back by courier
Fixed, tested and tracked home, usually within three working days.
Request a box
Return postage is free on repairs over £60.
Said at the counter
-
They showed me the water damage under the magnifier before I paid anything. Fixed in a day, and cheaper than the quote.
Priya · Pixel 7 · water damage
-
I watched them swap my MacBook keyboard from the café across the road. It felt like a cooking show with screwdrivers.
Tom · MacBook Pro 13" · keyboard
-
They told me my old iPad was not worth fixing and sold me a rebuilt one with a year's warranty. That honesty is why I keep coming back.
Aisha · iPad Air · refurbished
Asked at the counter
Before you ask.
Do I need to give you my passcode?
For screens, batteries, ports and cameras, no: we test those with the phone locked. For board and data work we ask for it on the ticket and delete it from our notes when the job is closed.
Will I lose my photos and messages?
A screen, battery or port repair never touches your storage. Back up anyway if you can; for water and board repairs we tell you the risk before we start.
What if you cannot fix it?
You pay nothing beyond the free diagnosis. If a part has to be ordered just for you, we say so before ordering it.
Do you fix water damage?
Yes. Bring it in switched off, and skip the bag of rice. We clean the board in an ultrasonic bath and tell you within a day what survived.
What does the warranty cover?
The part we fitted and our work on it, for twelve months from the ticket date. Drops and new water damage are not covered, but we will still look at it for free.
Do you buy broken devices?
We do, for parts or to rebuild for the refurbished shelf. Bring it in and we make an offer after the diagnosis.
Come to the bench.
- Address
- 23 Tib Street, Northern Quarter
Manchester M4 1LX - Hours
- Monday to Saturday, 09:00–19:00
Walk-ins until 18:00 · Sunday closed - Call or write
- 0161 000 0000
bench@reflow.example - Getting here
- Four minutes from the Market Street tram stop. Bike rack outside the window.
